Recoveriescorp “Goes Green” with Nimble Storage
Nimble enables Australia’s leading debt recovery and insurance claims recovery organisation to do much more with much less storage.
Recoveriescorp is a contact centre specialising in debt recovery solutions and insurance claims recovery services. Founded in 1991, recoveriescorp now employs more than 350 staff at the company’s offices in Melbourne, Sydney, and offshore contact center in Fiji. Recoveriescorp specialises in the insurance, banking and finance, telecommunications, utilities and government sectors.
Recoveriescorp’s strategic direction for all IT infrastructure and associated services are managed by Craig Rowe, General Manager IT, and Jeff Sussman Chief Technology Officer. They are supported by a team of engineers, including Graeme Moore, Infrastructure Engineer.
Searching for a New Solution
Recoveriescorp was using EMC CLARiiON storage arrays for its Unidata database, Crystal Reports business intelligence system, Citrix XenDesktop environment, VMware vSphere ESXi servers, and Microsoft Exchange 2013 data. Although they had over 31TB of EMC storage, they were rapidly running out of capacity. In addition, the existing environment was costly and difficult to manage. To address these challenges, the recoveriescorp IT team started investigating other storage options for the company’s business-critical applications and services.
Craig Rowe and Jeff Sussman outlined three criteria for the new storage solution: The infrastructure had to be cost effective, from both an acquisition and ongoing management perspective; it had to be ’green,’ with a smaller datacenter footprint and reduced power and cooling requirements; and it had to provide the ability to rapidly scale performance and capacity to respond to changes in workload.
Evaluating the Alternatives
Recoveriescorp initially considered storage solutions from EMC, IBM, and Nutanix. Then Josh Rubens at Cloud Solutions Group, a value added reseller and trusted advisor to recoveriescorp, suggested they look at Nimble Storage. Recoveriescorp also checked references with Nimble customers that had similar requirements. ’The two companies we contacted had easily attained the results they set out to achieve,’ noted Moore. ’One of them even let us have a look at their actual performance statistics to prove that Nimble could do what it was claiming. After seeing their results, we were quickly sold on the Nimble approach to storage.’
Recoveriescorp purchased its first Nimble CS200 array in 2013, installing it at the com-pany’s Melbourne datacenter and had it up and running within days. ’The Nimble arrays are outperforming even our greatest expectations,’ acknowledged Sussman. ’The fact that we have so many different workloads running on one SAN is astounding. And the ability to reach our storage goals with such a small number of disks is simply stunning.’
Going Green with Nimble
Recoveriescorp also wanted a solution that would enable them to comply with the 14001 ISO Environmental Management Standard. ’We want our operations to be as environmentally friendly as possible,’ noted Moore. ’And by ’green,’ we don’t just mean lower power consumption, but also fewer resources. Nimble uses far fewer disks than the other storage solutions. It’s the greenest solution we could find in terms of minimal wastage and significantly lower power requirements.’